From 2 February 2026, operators will automatically receive PG10 prohibition clearance notices by email within 24 hours of a vehicle passing its clearance test.
Notices will be sent to the email address associated with the vehicle in the Vehicle Operator Licensing (VOL) system. So it is vital that this email continues to be checked regularly.
If the prohibition was issued by the police rather than the DVSA, the Vehicle Standards Assessor (VSA) will still provide a PG10 clearance notice.
This is another example of the move towards paperless compliance.
It highlights the importance of Operators ensuring their contact details at VOL are up to date.
It is good practice to review the details at VOL on a regular basis and to diarise the check.
It is also important that people have personalised access and are not simply sharing the same password as this can leave sensitive data vulnerable to unauthorised access.
Our specialist team can support you with compliance awareness so that you do not get caught out by changes. Contact Jared Dunbar today for help.